We currently offer only USPS Priority Mail & UPS Ground shipping. However, within those options, we will always ship your order in the least expensive manner and that which will arrive to you the soonest!
We do not currently ship outside the USA.
We do not charge more than the actual shipping on your package and do not currently charge a handling fee. Because our shipping calculator can't play "Tetris" and choose the right sized box for your order, shipping prices in our shopping cart are "estimated" at retail value and typically a few dollars more than the actual shipping will be. As a business, we receive a small discount on shipping and will always pass that discount on to you. If the shipping is less than estimated, we will always credit your payment option at the time of shipping. A note will be written on the invoice enclosed with your order stating the amount that will be refunded. If you see a note on your invoice but do not see a credit for that amount or the "actual" total price on your credit card statement, please let us know ASAP.
Occasionally, because of the size or weight of an order (such as bulky items or seed), shipping may be slightly more than what is estimated. If shipping is more, we will send you an email invoice with the additional amount for your approval before shipping the item(s).
Orders for "Show Pick Up"
Because we don't always bring every product to every fair or show, we offer a "Show Pick Up" option that allows you to order any in-stock item in our store whether we bring that item for general sale to the fair or show or not. Orders utilizing this option must be prearranged. An email should be sent to firstname.lastname@example.org with the items you wish us to pack ahead of time for you. We will then send you a PayPal invoice for the items you've ordered. Orders for Show Pick Up MUST be paid before your order will be packed for pick up.
NOTE: As a rule, orders received before 12 p.m. EST Mon-Fri will be shipped the same business day. Orders received after 12 p.m. will often be shipped same day but usually the next business day. Occasionally, due to store closure or other business matters, orders may take slightly longer to ship. However, in most cases orders are shipped almost immediately and no later than 48 hours. Please be certain to review your order for errors before submitting!
Delivery confirmation is part of our shipping prices. When your order ships, you will receive a shipping notice with delivery confirmation number in an email from the USPS or UPS and a confirmation from our store.
THERE IS NO ON-SITE PICKUP - NO EXCEPTIONS
We ship, answer calls & emails Monday through Friday. We are closed all weekends as well as local and Federal holidays. While our site and store will be accessible, the store is "technically" closed when we attend fairs & shows. Orders are shipped after fairs & shows pending inventory availability. We typically announce fairs & shows on our "Events" page and on the banner at the top of every page in this site.
We DO NOT offer bulk order, breeder, or any other discounts. Our prices are as stated on our site. No further discounts will be given at any time. Instead, please take advantage of our periodic sales or our PRICE MATCH guarantee (see below for details). Sale dates and coupon codes will be announced on the bottom of our home page at the start of the sale. Sale prices will be honored on orders placed through midnight on the last day of the sale only. They will not be extended beyond that time.
Sale prices pertain to current inventory and web store purchases only - they do not apply at fairs or shows unless specifically noted at that function. If inventory is exhausted on a sale item, the price will revert to the regular price once inventory is restored. We do not offer "rain checks" on sold out sale items. Products sold at fairs & shows are priced to include a 6% Michigan sales tax. Should you attend a fair or show in Michigan and purchase our products there, we cannot remove that sales tax. When shopping in Michigan, you must pay any sales tax required.
PRICE MATCH GUARANTEE
Find Our Items Somewhere Online In The USA For Less? Send Us The Valid Link, We'll Match The Price!
To qualify for our Price Match Guarantee, a product must be one we actually carry. The product must be from an ONLINE retailer located in the United States ONLY. Before you place your order, contact us with the valid URL to the online retailer's item. Once verified, we'll match that price! Adjustments will be made upon shipping, and overages will be refunded at the time of shipping.
We accept most major credit cards through the online store; credit cards and cash at fairs and shows. Due to an increase in check fraud, we no longer accept checks. We do NOT accept EBT or Bridge cards. Credit card purchases at fairs and shows without photo identification are accepted at our discretion only - this is for both your protection and ours.
**All payments must be made in US dollars
There is no minimum order and we do not charge a handling fee. Quantities are limited only by inventory availability. If you need more items than our cart will allow, please email to ask about availability. Again, there is no additional discount for bulk orders, and sale prices are not extended on inventory replaced during a sale.
DECLINED CREDIT CARDS
We utilize PayPal for your convenience and Stripe for all other credit/debit card purchases. If your credit or debit card is declined by our shopping cart, it could be for one the following reasons:
Your available credit is not enough to cover the amount of the order.
The bank that has issued your credit card does not support the approval software allowing our shopping cart to verify your billing address and phone number. If this information cannot be verified, the card will always be declined.
You've purchased a gift card type credit card that does not allow online purchases. Please read the fine print on your purchased card for full details of use terms. We have no control over those terms.
Should your card be declined, you will be contacted via email to alert you to the situation. If we do not receive a response on how you'd like us to proceed within 24 hours, we will void the transaction. Once a transaction is voided, should you still wish to purchase product, a new order will need to be placed.
WHEN ORDERING THROUGH PAYPAL
Please be certain to verify your shipping address. Orders are shipped to the address provided and cannot be retrieved once they have left our possession. Should the address you confirmed at ordering be incorrect, we will wait until the package is returned to us BEFORE a refund will be issued - SHIPPING CHARGES WILL NOT BE REFUNDED.
In addition, if instead of a refund you'd prefer the order be forwarded on to your correct address, new shipping charges will apply. An invoice for those additional shipping charges will be sent to you via email and may be paid through PayPal. The order will not be forwarded until shipping charges have been collected.
REROUTING AND RETURN OF INCORRECTLY ADDRESSED PACKAGES CAN TAKE 2 WEEKS OR MORE TO RETURN TO OUR SITE. ORDERS THAT HAVE BEEN DELIVERED TO THE INCORRECT ADDRESS AND NOT REFUSED WILL NOT BE REFUNDED. IT IS YOUR RESPONSIBILITY TO REVIEW YOUR ORDER AND DELIVERY ADDRESS BEFORE CONFIRMING YOUR ORDER.
If you are not completely satisfied with your purchase, we will be happy to refund your money (less shipping) on any unopened medications, supplements and/or plastic items if returned within 10 days from the date of purchase. You may also choose a store credit if that is what you'd prefer, but items must be returned within 10 days from date of purchase before a refund or credit will be issued. A restocking fee of $5.00 will apply to all returned orders.
If you are unhappy with your purchase, please do not hesitate to contact us immediately! We will do everything we can to correct the situation! See our "Contact Us" page for more information.
Opened perishable product may not be returned at this time - please contact us if you have questions, comments, or for more information!
Refunds are sent in the manner in which you paid and only once your returned items have arrived. This may be via email through PayPal (email address required), a refund to your credit card via our card processing account, or via company check (if paid in cash). We will notify you promptly upon arrival of your return via email for your reference. A restocking fee of $5.00 will apply to all returned orders.
BIRDS FOR SALE
Birds will be sold at fairs and shows we are attending ONLY - NO EXCEPTIONS
We do NOT ship our birds
We do NOT take deposits, hold birds, or keep a wait list
Birds are first-come, first-serve ONLY - NO EXCEPTIONS
MLFAS, Inc. Bird Guarantee: Our birds are guaranteed healthy for up to 5 days from the date of purchase. Because birds are fragile creatures that must be properly housed and cared for, we cannot ensure health beyond 5 days. Be sure you've quarantined birds in a separate airspace away from the rest of your flock for a minimum of 90 days, and that you've offered the appropriate food, water & supplements after purchase.
99% OF CASES WHERE BIRDS HAVE ACTED ILL OR DIED WITHIN THE FIRST 5 DAYS WERE DUE TO DEHYDRATION. WE RECOMMEND YOU PLACE AN OPEN DISH OF FRESH DRINKING WATER IN THE CAGE UNTIL YOUR NEW BIRD HAS CONSISTENTLY LOCATED ANY OTHER WATER SOURCE YOU WISH THEM TO USE.
Should you have any issues within 5 days of purchase, please contact us immediately. Should a bird die within 5 days of purchase, it must be photographed and photos emailed to MLFAS, Inc. with the bands intact and band numbers showing as proof. If we have a replacement, we will replace the bird. If not, we will issue a refund via PayPal. This guarantee does not extend beyond 5 days after purchase.
Because we cannot ensure birds have been properly cared for once they leave our possession, we cannot extend our guarantee beyond 5 days. Birds purchased from one of our many pet store clients carry no MLFAS, Inc. guarantee. Should you have problems with birds purchased at any of our pet store clients, please contact that store immediately for instructions on how to proceed.
Due to the hectic nature of our business and aviary, email is the best way to receive a response to your questions. Feel free to email us at email@example.com at any time. We will answer all emails during business hours and as soon as humanly possible, usually within 24-48 hours. For
safety reasons, our address is only available to
our current web store customers and those who've purchased
from us at Fairs & Shows.
Should you need to contact us regarding
product questions, please use this form, one of our many Social Media pages, or call (248) 307-6562.
Calls are answered between 10am and 3pm EST Monday through Friday
(excluding local & federal holidays) - if we do not answer, please
leave your detailed question along with your phone number. We will return your call as soon as humanly possible.
Please be advised - we are not Avian Veterinarians and only offer insight from our personal experiences through our main website. Our primary goal, whether offering tips in our articles or teaching how to provide quality nutrition through supplementation, is EDUCATION.
We may only give information on the use of the products we sell. We only sell what we use, thereby giving us the ability to thoroughly know and understand the products we sell. If we don't sell it, we can't explain it. If you have questions about a product you've purchased elsewhere, please contact the business you purchased from.
If you suspect your bird is sick, take it to your Avian Veterinarian immediately for diagnosis & treatment. We cannot and will not diagnose your bird via email, nor will we recommend medications. We will not guess - guessing is irresponsible and unethical. The wrong treatment can make matters worse or even kill your bird. Take your bird to your Veterinarian.
If you use this website, please note all product and information is provided for your personal use and reference only - without warranty or the implication of warranty.
In no event will Meadowlark Farms Avian Supply, Inc. be held responsible to any party for any direct, indirect, special, or other consequential damages by the instructions or products contained within this site or connected websites.
Meadowlark Farms Avian Supply, Inc. does not keep a certified Avian Veterinarian on staff and are not Veterinarians ourselves. You are responsible for consulting with your Avian Veterinarian before taking any actions based on information found here or linked to this or connected websites. Information posted to our store site, website, YouTube channel or any of our other social media pages is from our personal experience only and should not be taken as a means of healing a sick bird or caring for your bird without first discussing your options with an Avian Veterinarian. Utilizing recommendations from the internet, "group", or social media sources is always a bad idea. In many cases, misdiagnoses and improper medication can make matters worse or even kill your bird.
Meadowlark Farms Avian Supply, Inc. reserves the right to refuse to fill orders at any time. Payment refunds for refused orders will be made posthaste.
When placing an order with Meadowlark Farms Avian Supply, Inc., or using the information contained with this and linked sites, you imply consent and understanding of these terms.
***Prices and policies are subject to change without notice.
We thank you for choosing Meadowlark Farms Avian Supply for your bird care and cage accessory needs, and look forward to serving you!
Last update 11/05/2017