We currently offer only USPS Priority Mail shipping. However, within that option, we will always ship your order in the least expensive manner. We pack our shipping boxes with care, but get as much as we can in the smallest and least expensive box possible.
We do not currently ship outside the Continental USA.
Due to the misuse of the "show pick up" shipping option, we have removed it entirely from our shipping system. Those wishing to place an order for show pick up will need to email Meadowlark Farms for instructions.
We do not charge more than the actual shipping on your package and do not currently charge a handling fee. Because our shipping calculator can't play "Tetris" and choose the right sized box for your order, shipping prices in our shopping cart are "estimated" at retail value and typically a few dollars more than the actual shipping will be. As a business, we receive a small discount on shipping and will always pass that discount on to you. If the shipping is less than estimated, we will always refund the shipping overage to your payment option at the time of shipping - even if it is only a few pennies. A note will be written on the invoice enclosed with your order stating the amount that will be refunded. If you see a note on your invoice but do not see a credit for that amount or the "actual" total price on your credit card statement, please let us know ASAP.
Occasionally, because of the size or weight of an order (such as bulky items or seed), shipping may be slightly more than what is estimated. If shipping is more, we will send you an email invoice with the additional amount for your approval before shipping your item(s).
Orders for "Show Pick Up"
Because we don't always bring every product to every fair or show, we offer a "Show Pick Up" option that allows you to order any in-stock item in our store whether we bring that item for general sale to the fair or show or not. Orders utilizing this option must be prearranged and pre-paid. An email should be sent through our "Contact Us" links with the items you wish us to pack ahead of time for you. We will then send you a PayPal invoice for the items you've ordered. Orders for Show Pick Up MUST be paid before your order will be packed for pick up. There are no refunds on pre-paid items that have not been picked up at the show.
NOTE: As a rule, orders received before 12 p.m. EST Mon-Fri will be shipped the same business day. Orders received after 12 p.m. will often be shipped same day but usually the next business day. Occasionally, due to store closure or other business matters, orders may take slightly longer to ship. However, in most cases orders are shipped almost immediately and no later than 2 business days. Please be certain to review your order for errors before submitting!
Delivery confirmation is part of our shipping prices. When your order ships, you will receive a shipping notice with delivery confirmation number in an email from the USPS and a confirmation from our store.
THERE IS NO ON-SITE PICKUP - NO EXCEPTIONS
We ship and answer emails Monday through Friday. We are closed all weekends as well as local and Federal holidays. While our site and store will be accessible, the store is "technically" closed when we attend fairs & shows. Orders are shipped after fairs & shows pending inventory availability. We typically announce fairs & shows on our social media pages and on our "Events" page. If you'd like to place a pre-paid order for Show Pickup, please email a minimum of one week prior to the event.
accept most major credit cards through the online store; credit cards
and cash at fairs and shows. Due to an increase in check fraud, we no
longer accept checks. We do NOT accept EBT or Bridge cards. Credit card
purchases at fairs and shows without photo identification are accepted
at our discretion only - this is for both your protection and ours.
**All payments must be made in US dollars
There is no minimum order. Quantities are limited only by inventory availability. If you need more items than our cart will allow, please email to ask about availability. Again, there is no additional discount for bulk orders, and sale prices are not extended on inventory replaced during a sale.
DECLINED CREDIT CARDS
If your credit card is declined by our shopping cart, it could be for one the following reasons:
Your available credit is not enough to cover the amount of the order.
bank that has issued your credit card does not support the approval
software allowing our shopping cart to verify your billing address and
phone number. If this information cannot be verified, the card will
always be declined.
purchased a gift card type credit card that does not allow online
purchases or those issued from outside the USA. Read the fine print on your
purchased card for full details of use terms. We have no control over
Should your card be declined, you will be contacted via email to alert you to the situation. If we do not receive a response on how you'd like us to proceed within 24 hours, we will void the transaction. Once a transaction is voided, should you still wish to purchase product, a new order will need to be placed.
WHEN ORDERING THROUGH PAYPAL
Please be certain to verify your shipping address. Orders are shipped to the address provided and cannot be retrieved once they have left our possession. Should the address you confirmed at ordering be incorrect, we will wait until the package is returned to us BEFORE a refund will be issued - SHIPPING CHARGES WILL NOT BE REFUNDED.
In addition, if instead of a refund you'd prefer the order be forwarded on to your correct address, new shipping charges will apply. An invoice for those additional shipping charges will be sent to you via email and may be paid through PayPal. The order will not be forwarded until shipping charges have been collected.
REROUTING AND RETURN OF INCORRECTLY ADDRESSED PACKAGES CAN TAKE 2 WEEKS OR MORE TO RETURN TO OUR SITE. ORDERS THAT HAVE BEEN DELIVERED TO THE INCORRECT ADDRESS AND NOT REFUSED WILL NOT BE REFUNDED. IT IS YOUR RESPONSIBILITY TO REVIEW YOUR ORDER AND DELIVERY ADDRESS BEFORE CONFIRMING YOUR ORDER.
If you are not completely satisfied with your purchase, we will be happy to refund your money (less shipping) on any unopened medications, supplements and/or plastic items if returned within 10 days from the date of purchase. You may also choose a store credit if that is what you'd prefer, but items must be returned within 10 days from date of purchase before a refund or credit will be issued. If you are unhappy with your purchase, please do not hesitate to contact us immediately! We will do everything we can to correct the situation!
Opened perishable product may not be returned at this time - please contact us if you have questions, comments, or for more information!
Refunds are sent in the manner in which you paid. This may be via email through PayPal (email address required), a refund to your credit card via our card processing account, or via company check (if paid in cash) once your returned items have arrived. We will notify you upon arrival of your return via email for your reference. We do not currently charge a restocking fee, but reserve the right to do so in the future.
Due to the hectic nature of our business and aviary, email is the best way to receive a response to your questions. Feel free to email us through one of our "Contact Us" links. We will answer all emails during business hours and as soon as humanly possible - usually within 48-72 hours.
Please be advised - we are not Avian Veterinarians and only offer insight from our personal experiences through our main website. Our primary goal, whether offering tips in our articles or teaching how to provide quality nutrition through supplementation, is EDUCATION.
We will only share information regarding the use of the products we sell. We only use what we sell, and sell what we use, therefore giving us the ability to thoroughly know and understand the products we sell. If we don't sell it, we can't explain it. If you have questions about a product you've purchased elsewhere, please contact the business you purchased from. Should you purchase a product we DO sell from another seller, please contact that seller for information regarding the product. We will not cover for a lack of information on the seller's part.
If you use this website, please note all product and information is provided for your personal use and reference only - without warranty or the implication of warranty.
In no event will Meadowlark Farms Avian Supply, Inc. be held responsible to any party for any direct, indirect, special, or other consequential damages by the instructions or products contained within this site or connected websites.
Meadowlark Farms Avian Supply, Inc. does not keep a certified Avian Veterinarian on staff and are not Veterinarians ourselves. You are responsible for consulting with your Avian Veterinarian before taking any actions based on information found here or linked to this or connected websites. Information posted to our store site, website, YouTube channel or any of our social media pages is derived from our personal experience only and should not be taken as a means of healing a sick bird or caring for your bird without first discussing your options with an Avian Veterinarian. Utilizing recommendations from the internet, "group", or social media sources is always a bad idea. In many cases, misdiagnoses and improper medication can make matters worse or even kill your bird.
Meadowlark Farms Avian Supply, Inc. reserves the right to refuse to fill orders at any time. Payment refunds for refused orders will be made posthaste.
When placing an order with Meadowlark Farms Avian Supply, Inc. or using the information contained with this and linked sites, you imply consent and understanding of these terms.
***Prices and policies are subject to change without notice.
We thank you for choosing Meadowlark Farms Avian Supply for your bird care and cage accessory needs, and look forward to serving you!
Last update 8/03/2018